Privacy Policy
Last updated: April 16, 2026
1Introduction
At Eco-compliant hub ltd., we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, process, and secure your information in compliance with the Data Protection Act (2019) of Kenya.
As a software development and digital solutions provider, we act as a Data Controller and Processor under the guidelines provided by the Office of the Data Protection Commissioner (ODPC).
2Information We Collect
To provide high-quality software services and project management, we may collect:
| Category | Examples | Purpose |
|---|---|---|
| Identity | Name, ID/Passport Number, KRA PIN | Compliance & Onboarding |
| Contact | Email, Phone, Business Address | Project Communication & Support |
| Project Data | Technical Specs, Source Code, System Logs | Project Execution & Delivery |
| Usage | IP Address, Browser Type, Usage Patterns | Security & Platform Optimization |
3How We Use Your Data
We process your information for the following reasons:
- Service Delivery: Providing software development, mobile apps, and cloud consulting.
- Account Management: Managing project timelines, milestones, and billing.
- Support Services: Providing technical assistance and bug resolution.
- Legal Obligations: Compliance with ICT regulations and taxation laws.
4Data Sharing
We only share your data with authorized third parties, including:
- Platform Providers: Cloud infrastructure partners (AWS, Google Cloud, Azure) where your systems are hosted.
- Regulatory Bodies: Law enforcement or relevant ICT authorities where required by law.
- Service Providers: Secure payment gateways and communication tools.
We do not sell your data to marketers or external third parties.
5Your Rights
Under the Data Protection Act (2019), you have the right to:
- Request access to your personal data.
- Request correction of inaccurate information.
- Object to the processing of your data for marketing.
- Request deletion of your data (subject to legal retention periods).
6Data Security
We implement enterprise-grade security measures, including end-to-end encryption, multi-factor authentication, and strict access controls to protect your intellectual property and data.
7Cookies
Our website uses cookies to enhance your browsing experience and analyze traffic patterns. You can manage your cookie preferences through your browser settings.
8Contact Us
If you have any questions regarding your privacy, please contact our Data Protection Officer:
- Email: info@eco-complianthub.com
- Phone: +254 726 628 031
- Address: Prideinn Azure Hotel, Westlands, Nairobi, Kenya